No easy way to get answers

Local officials required to pass the buck to head offices, upper management

Once upon a time, newspapers could contact local officials for information pertaining to the community.

It’s not like that anymore. In at least three recent instances, it’s been a wild goose chase trying to confirm details on things happening in our own backyard.

When vandalism occurred to group mailboxes in the Chemainus area late last year, we wanted to find out what areas were affected and to let the public know when service might be restored. An employee at the Chemainus Post Office was more than willing to give us that information, but we had to go through the proper channels.

It went to the area superintendent and then he passed us on Canada Post media relations for an answer. A long process for a response to a simple question.

More recently, we’d heard about some layoffs, or shall we say reduced hours, at the Western Forest Products Chemainus Sawmill. We were sent to the senior director of communications at head office.

After receiving a rather vague response, we thought a clarification would be in order and attempted to contact the mill manager in Chemainus. He got the message, but had his receptionist direct our inquiry back to head office, even though he surely had the answer at his fingertips.

An outbreak of the flu at the Chemainus Health Care Centre is not uncommon this time of the year. We contacted the centre for details.

Again, staff was quite willing to tell us visits were restricted for family and companions to try and contain the flu, but it wasn’t protocol. We had to go through Island Health channels for information and officials likely had to contact Chemainus before getting back to us which they didn’t.

Makes you wonder why the larger corporations and companies need to evoke such jurisdictional control.

Just Posted

Who was Chris Bloomfield, the Mill Bay man shot by police?

A troubled man with a voracious appetite for illicit drugs and a non-conventional lifestyle

BC Ferries passengers wait to leave Vancouver Island after Remembrance Day

Traffic aboard BC Ferries slows after Remembrance Day long weekend

B.C. Legions in need of young members to continue aiding veterans into the future

Lest we forget what thousands of men and women did to fight for Canada’s freedoms – but without new membership, many Legion chapters face dwindling numbers

Vancouver Island brewery re-brands again after cryptic new logo failed

Victoria-based brewers said goodbye to confusing hexagon logo

VIDEO: Amazon to split second HQ between New York, Virginia

Official decision expected later Tuesday to end competition between North American cities to win bid and its promise of 50,000 jobs

Vancouver Island remembers

Important stories shared as Islanders salute those who made the greatest sacrifice

B.C. cheese linked to 5 E. Coli cases

People are asked to throw out or return ‘Qualicum Spice’ cheese

Search and rescue piggybacks plucky injured senior out of Vancouver Island woods

Rescue crews don’t have same success with dog swept away by Comox Valley river

Canada Post no longer guarantees delivery times amid more rotating strikes

The Canadian Union of Postal Workers closed two major processing centres in Ontario and B.C.

B.C. city councillor resigns as AutismBC director amid SOGI controversy

AutismBC president Gary Robins says Laurie Guerra’s resignation is effective Nov. 12

McGill students vote overwhelmingly to change Redmen team nickname

Student union held a referendum after a campaign by Indigenous students

B.C. university Pride group replaces white supremacy posters

Around 50 people walked through downtown Victoria to share posters of love

B.C. to invest $492 million in affordable homes

72 new projects are part of a 10-year, $1.9-billion strategy

Most Read