No easy way to get answers

Local officials required to pass the buck to head offices, upper management

Once upon a time, newspapers could contact local officials for information pertaining to the community.

It’s not like that anymore. In at least three recent instances, it’s been a wild goose chase trying to confirm details on things happening in our own backyard.

When vandalism occurred to group mailboxes in the Chemainus area late last year, we wanted to find out what areas were affected and to let the public know when service might be restored. An employee at the Chemainus Post Office was more than willing to give us that information, but we had to go through the proper channels.

It went to the area superintendent and then he passed us on Canada Post media relations for an answer. A long process for a response to a simple question.

More recently, we’d heard about some layoffs, or shall we say reduced hours, at the Western Forest Products Chemainus Sawmill. We were sent to the senior director of communications at head office.

After receiving a rather vague response, we thought a clarification would be in order and attempted to contact the mill manager in Chemainus. He got the message, but had his receptionist direct our inquiry back to head office, even though he surely had the answer at his fingertips.

An outbreak of the flu at the Chemainus Health Care Centre is not uncommon this time of the year. We contacted the centre for details.

Again, staff was quite willing to tell us visits were restricted for family and companions to try and contain the flu, but it wasn’t protocol. We had to go through Island Health channels for information and officials likely had to contact Chemainus before getting back to us which they didn’t.

Makes you wonder why the larger corporations and companies need to evoke such jurisdictional control.

Just Posted

Adopted pet pig gets killed and eaten

Animal was adopted out by SPCA staff in the Cowichan Valley

Chemainus claws back to claim Island basketball tournament berth

Fourth-quarter rally results from full court pressure effectiveness

Saxophonist Oliver performing at Osborne Bay Pub in Crofton a jazz master

Major festivals and clubs as well as extensive touring all on his resume

Crime prevention, guarding against fraud and identity theft topics of discussion in Chemainus

Ladysmith RCMP Staff Sgt. to provide valuable information at lecture series

Duncan family says care home switched mom’s cat with robot cat

Staff alleged to have said they were taking cat for bath, then replaced her with robotic stuffed toy

Therapy dogs make appearance at B.C. Games

The St. John’s Ambulance therapy dog program launches a pilot project at the 2018 Kamloops B.C. Winter Games

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

Canucks fold 5-3 in first ever trip to Vegas

Daniel Sedin had two points as Canucks fall to the Golden Knights Friday night

That’s a wrap: B.C. Games results after Day 1

Vancouver-Coastal Zone 5 is in the lead for medals Friday at the Kamloops 2018 B.C. Winter Games

Sticking the landing at the B.C. Games

Gymnasts talk competition, B.C. Winter Games, and teamwork in Kamloops

$153M in federal cash to fund child care, education training in B.C.

Bilateral agreement will create 1,370 new infant and toddler spaces

A B.C. woman talks her life in the sex trade

A view into the life from one Kelowna prostitute and the issues it can cause for women

Twitter feed prays for — instead of preying on — B.C. MLAs

Non-partisan Christian group wants to support politicians through personalized prayer

INTERACTIVE MAP: Follow the 2017 Tour de Rock

Follow the Tour de Rock, as they pedal more than 1,000 kilometres fundraising to combat paediatric cancer

Most Read