Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Comments are closed

Just Posted

Diewert’s state of mind always stronger in Florida

Chemainus baseball product looking to make next step to the pros from Florida Southern

85-year-old Crofton man punched in head in road rage attack

Police looking for info after 85-year-old man attacked in road rage incident on Herd Road Oct. 9

Lumberjacks in Love on the cutting edge of woodsman theatrics

Navigate your way through the wilderness with some wild antics and well-crafted tunes

Lefebure rebuilds his previous life in construction

Former North Cowichan Mayor enjoys the transition back to physical outdoor work

New gallery space opens at St. Joseph’s Art Studios in Chemainus

Work of Us 16 group of Vancouver Island painters featured in first exhibit

B.C.’s rural paramedic program expands, with home support

Advanced care ambulance staff added for six communities

BC Ferries sees steady traffic of post-Thanksgiving weekend travellers

Ferries filling up fast, sailing waits at some terminals

‘Save the kids!’ Dorian survivor tells the harrowing story of his Canadian wife’s death

Family held a funeral and placed Alishia Liolli’s remains in a niche at a cemetery in Windsor, Ont.

Okanagan woman, 91, votes at advance polls despite broken hip, shoulder and wrist

Angela Maynard has voted in almost every election during her lifetime

Heiltsuk Nation open first Big House in 120 years in northern B.C.

Opening means the community now has an appropriate space for spiritual and ceremonial events

Singh says NDP would form coalition with the Liberals to stop Tories

Singh was in a Liberal-held riding Sunday afternoon in Surrey where he was pressed about his post-election intentions

‘My heart goes out to the mother’: B.C. dad reacts to stabbing death of Ontario boy

Carson Crimeni, who was also 14, was bullied relentlessly, his dad says

BC Ferries filling up fast with post-Thanksgiving weekend travellers

Monday anticipated to be busiest day of the weekend

The one with the ‘Friends’ photoshoot: Kelowna group recreates TV show intro

A friend’s departure prompted them to create something that really says, “I’ll be there for you”

Most Read