The Best Western Plus Chemainus Inn has been presented with the coveted M.K. Guertin Award, Best Western Hotels & Resorts’ most prestigious honour recognizing top-performing hotels within the company.
The award was announced last week at Best Western’s first-ever virtual convention in front of a large virtual audience of corporate staff and senior leadership, and industry partners and peers.
Hotels receiving the M.K. Guertin Award best represent the vision of Best Western’s founder and demonstrate exceptional levels of quality, guest satisfaction and dedication. The hotels must also meet other brand standards and membership requirements to qualify for the award.
The Best Western Plus Chemainus Inn is one of only 60 hotels out of more than 2,200 Best Western properties in North America to receive the award.
“The M.K. Guertin award holds a lot of meaning to our brand, as it is named after our founder, and recognizes properties that best demonstrate our foundational commitment to providing superior customer care,” noted Peter Kwong, chairman of the board of directors for Best Western Hotels & Resorts, in a statement.
“It’s a privilege to recognize the Best Western Plus Chemainus Inn with this award, as this outstanding hotel team delivers extraordinary guest experiences and serves as a leading example of our brand.”
The virtual convention provided a unique opportunity for the company to celebrate its many successes despite the unprecedented challenges of COVID-19 in 2020.
The Best Western Plus Chemainus Inn features 75 suite style rooms, mineral pool and hot tub, fitness room and complimentary hot breakfast.